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We hope that our clients have no reason to complain, but if you do, please follow the steps below.

If you have any complaints regarding our services, you should either write to the Compliance Officer at:

10 Crown Place

Or email

We will acknowledge your letter promptly, investigate the circumstances and report the results to you. If we do not resolve your complaint internally to your satisfaction, you may be able to refer it to the Financial Ombudsman Service at:

Exchange Tower
E14 9SR
Tel: 0800 023 4567

Or by email to

Website address:

Before you invest, make sure you feel comfortable with the level of risk you take. Investments aim to grow your money, but they might lose it too.