Our Direct Investment Service is best suited for existing clients with straight-forward portfolios and non-complex personal circumstances, whose investments no longer require on-going financial advice.
What the service offers
- On-going investment management and safe custody of assets without on-going advice or an annual review with a financial planner
- Investment reports
- Annual tax statements
- Dedicated and friendly support team to help with any account queries and to process instructions regarding your account, such as buying and selling holdings, withdrawals and top-ups
- Access to view your portfolio and see how it's performing via the online portal and mobile app
- An online library of required forms available for download
- Regular news articles and research updates via the online client portal and our website
What the service does not offer
- Financial advice regarding any further transactions you make. You are responsible for any investment decisions you make and for the ongoing suitability of your investments for your needs. Of course, if in the future you are unsure what to do, we can arrange one-off advice for you.*
*Fees apply.
Fees and charges
Our tiered pricing scale is as follows;
| Amount invested on our platform* | Platform fee |
| Up to £500,000 | 0.25% |
| £500,001 - £1,000,000 | 0.20% |
| £1,000,001 - £1,500,000 | 0.10% |
| Above £1,500,001 | 0% |
*We do not charge a platform fee on cash or fixed term deposits.
Investment management fees for Unit Trusts, OEICs and Exchange Traded Funds will be levied by the relevant fund manager and are detailed on their Key Investor Information Documents.
An annual administration fee applies to the Close SIPP.
The interest rate payable is set out on our website in our Client Assets Factsheet and is subject to change.
Interest will be payable at the stated rate on all uninvested cash with the exception of cash invested in FTDs and any cash held within the ‘other assets’ section of your portfolio.
Useful forms
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ISA application form |
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Investment Account application form |
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SIPP contribution form |
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Close SIPP benefit form |
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APS allowance form |
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Execution only mandate |
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Internal transfer form |
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Internal transfer authority form (personal representatives) |
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ISA transfer authority form |
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Stocks & Shares ISA transfer authority form |
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SIPP transfer authority form |
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Bank account nomination and evidence |
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Cash withdrawal request |
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Cash withdrawal request (personal representatives) |
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Regular payment request |
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Advice Terms and Conditions |
How to request online access
To set up online access to view your portfolio 24/7 via our online portal, generate ad-hoc reports and to receive research updates, simply call or email us to provide us with your email address and we'll do the rest. Once you’re set up with online access, you’ll also be able to download our mobile app to view your portfolio on the go.
Should you need one-off financial advice
We understand that things change, so if at any time in the future you would like to speak to one of our financial planners, we can arrange this for you. However, a one-off fee would be charged and we cannot guarantee that this consultation will be with your previous adviser.
Find out more about our funds
For more information on our own Close Brothers funds and to access the fund factsheet information, click below.
Did you know we have our own platform where you can transact online?
If you’re confident making your own investment decisions, and taking responsibility for them, our Self-Directed Service is a competitively priced, fully online service which allows you to carry out your own transactions and trades via our online portal, at your own convenience. You will be able to search 1000's of investments, generate ad-hoc reports, see how your portfolio is performing, and have access to a wealth of research and support material.
Our platform fees start as low as 0.25% and reduce based on the amount invested. This service is supported by our friendly Investor Support Team who are on hand to offer support via email or telephone.
You’ll need an email address to sign up for this service and our team can check whether your investments are eligible to be held on a self-directed basis.
