We hope that our clients have no reason to complain, but if you do, please follow the steps below.
If you have any complaints regarding our services, you should either write to the Compliance Officer at:
Gadbrook Business Centre
Or email email@example.com
We will acknowledge your letter promptly, investigate the circumstances and report the results to you. If we do not resolve your complaint internally to your satisfaction, you may be able to refer it to the Financial Ombudsman Service at:
Tel: 0800 023 4567
Or by email to firstname.lastname@example.org
Website address: www.financial-ombudsman.org.uk